Make it easier for every real customer to share honest feedback.
Automated, neutral review invitations that ask every real customer for honest feedback—without gating, filtering, or steering only happy customers to reviews.
How it works
A simple, repeatable flow that runs the same way every time.
A job is completed
The customer is added to the review request sequence.
A neutral invitation is sent
Every customer gets the same request—no gating.
Reminders follow if needed
Respectful, spaced reminders—not nagging.
You respond to reviews
A workflow helps you reply professionally.
What you get
Common use cases
A roofer sends a review request after every completed job
An HVAC company runs a past-customer review campaign to build their profile
A plumber responds to reviews—positive and negative—through one workflow
What the contractor sees
- An growing review profile on Google
- Notifications when new reviews come in
- A simple workflow to respond
What the customer sees
- A simple, honest request for feedback
- An easy link to leave a review
- A business that responds to reviews professionally
Important: Atlas does not gate reviews, block negative reviews, route only happy customers to Google, promise five-star reviews, or incentivize a specific rating. Every real customer receives the same neutral invitation.
What working with Atlas looks like
Live Demonstration
20 minutes. We show you the system working and answer your questions.
Buildout
Approximately 7–10 business days after complete onboarding.
Launch & Training
Approximately 30 minutes. We test everything and walk your team through it.
Frequently Asked Questions
Ready to add Reputation & Review Requests to your contractor system?
Book a live walkthrough and see this feature working as part of the complete Atlas system.