Privacy Policy
Effective Date: August 26, 2026 · Last Updated: August 31, 2026
Quick Summary
Atlas Contractor Systems collects the information needed to run your website, phone, CRM, and follow-up systems — things like your name, business details, and contact information. We use it to deliver and improve the Services, respond to your inquiries, and handle billing. We do not sell personal information. If you have questions or want to exercise your privacy rights, contact us at support@atlascontractorsystems.com.
Who We Are & Our Role
Atlas Contractor Systems is based in Calgary, Alberta, Canada, and provides digital response and growth systems to contracting businesses in Canada and the United States.
We play two roles depending on the data. For our own sales, billing, account, website, and support records, Atlas is the data controller (or "business"). For consumer data that our clients upload to their platform accounts — such as their leads and customers — the client is the controller (or business), and Atlas acts only as a processor or service provider under our Terms of Service and Data Processing Addendum.
The rights described in this policy apply where the relevant law applies to you and to the information in question.
SMS / Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Mobile opt-in data and SMS consent are never shared with any third party for marketing purposes.
Information We Collect
| Category | Examples |
|---|---|
| Identifiers | Name, email, phone number, business name, IP address |
| Commercial | Plan purchased, billing history |
| Financial | Payment method, processed by Stripe — we never store full card numbers |
| Internet Activity | Pages visited, referrer, device and browser type |
| Approximate Location | City or region inferred from IP address only — never precise GPS |
| Audio | Recorded sales, onboarding, and support calls (with notice) |
| Professional | Trade, company size, role |
| Inferences | Service fit drawn from the information above |
We do not collect precise geolocation, biometric data, health information, or data about children.
Where Information Comes From
Directly from you — when you fill out a form, book a demo, or speak with us by call, text, or email.
Automatically from your device — through your browser when you visit our website.
From service providers that help us operate — such as our platform, payments, and email providers, under contract.
How We Use Information
To deliver, maintain, and improve the Services.
To respond to inquiries and schedule demonstrations.
For billing and account administration.
To send communications you have consented to — in compliance with CASL in Canada and TCPA/CAN-SPAM in the United States.
For quality assurance and training, including review of recorded calls.
For security and fraud prevention.
To comply with legal obligations.
Call Recording
We may record sales, onboarding, and support calls for quality, training, and record-keeping.
Call recording occurs only after notice is given, and after any consent required by applicable law. By continuing the call after notice, you consent to the recording where your consent is required.
Access to recordings is limited to authorized personnel.
Data Retention
| Type of Information | Retention Period |
|---|---|
| Account and client records | For the length of our relationship, plus a reasonable period afterward |
| Billing and tax records | At least 6 years (Canadian tax law) |
| Call recordings | Up to 2 years |
| Cookies | From the end of a session up to 13 months |
| Client platform content after cancellation | 30 days for export, then deleted or archived (per our Terms of Service) |
Retention periods reflect our actual practices and technical settings.
Your Privacy Rights
Canada (PIPEDA and Alberta PIPA). You have the right to access your information, correct it, withdraw consent, and complain to the Office of the Privacy Commissioner of Canada or the Alberta Office of the Information and Privacy Commissioner.
United States state laws. Under the CCPA/CPRA and similar laws in Virginia, Colorado, Connecticut, Texas, Oregon, and other states, you have the right to know and access, correct, delete, and port your information; opt out of any sale or sharing (we do neither); limit the use of sensitive data; receive non-discriminatory treatment; and appeal a decision where the law provides.
These rights apply where the relevant law applies to you and the information in question.
How to Exercise Your Rights
Email us at support@atlascontractorsystems.com to exercise any of these rights.
We respond within the period required by applicable law.
Identity verification is required before we disclose or change personal information. Where the law provides, an authorized agent may submit a request on your behalf.
Children
The Services are for businesses and are not directed to anyone under 18. We do not knowingly collect personal information from children.
Data Security
We protect information with access controls and encryption in transit. Access to personal data is limited to authorized personnel who need it to provide the Services.
No system is 100% secure. While we work to protect your information, we cannot guarantee absolute security.
International Transfers
We operate from Canada and use service providers that may process data in the United States. By using the Services, you understand that your information may be processed in the US, subject to the protections in our provider agreements.
Third-Party Links
Our website may link to external sites that have their own privacy policies. We are not responsible for the practices of those sites.
Changes to This Policy
We may update this policy from time to time. We will announce material changes by posting the updated policy or emailing you at least 30 days before the changes take effect.
Contact
Atlas Contractor Systems · support@atlascontractorsystems.com · atlascontractorsystems.com · Calgary, Alberta, Canada.