Every conversation in one place.
Stop juggling separate apps for texts, emails, web chat, and social messages. The unified inbox brings every customer conversation into a single view so nothing gets missed.
How it works
A simple, repeatable flow that runs the same way every time.
A message comes in from any channel
SMS, email, web chat, Facebook, or Instagram.
It appears in the unified inbox
All conversations in one chronological view.
You reply from the inbox
No switching between apps or losing context.
The conversation is logged in the CRM
Full history attached to the contact record.
What you get
Common use cases
A homeowner sends a Facebook message and a web form—the same person, both in one inbox
An office manager handles texts and emails without switching tools
A contractor checks one inbox at the end of the day instead of five apps
What the contractor sees
- Every conversation in a single inbox
- No messages falling through the cracks
- Full context before responding
What the customer sees
- Fast responses regardless of how they reached out
- A business that handles their inquiry professionally
What working with Atlas looks like
Live Demonstration
20 minutes. We show you the system working and answer your questions.
Buildout
Approximately 7–10 business days after complete onboarding.
Launch & Training
Approximately 30 minutes. We test everything and walk your team through it.
Frequently Asked Questions
Ready to add All-in-One Inbox to your contractor system?
Book a live walkthrough and see this feature working as part of the complete Atlas system.